Enhancing Auto Reconciliation of Pay-In with Additional Details

To streamline the invoice reconciliation process, we’ve introduced an improvement to help the operations team resolve unmatched cases more efficiently.

How It Works:

  • Column A: Upload the Policy/Endorsement Number as usual.
  • Column B: Enter the Brokerage Receivable amount.
  • Columns C and Beyond: You can now include any additional details from the insurer statement (e.g., transaction references, dates, or notes).
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Why This Matters:

Any extra details added from Column C onwards will appear in the Reconciliation Errors report. This provides the operations team with more context, helping them investigate discrepancies faster and with greater accuracy.

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This small but impactful change will reduce resolution time and improve reconciliation efficiency.